Privacy Policy
How The Millwood Mortgage Company collects, uses and protects your personal information.
The Millwood Mortgage Company ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
The Millwood Mortgage Company Ltd is an appointed representative of Sesame Ltd which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales, company number 16922434. Registered office: 19 Montpelier Avenue, Bexley, Kent, DA5 3AP. For data protection queries, contact us at hello@millwoodmortgages.com or 03338 800703.
Information we collect
To provide mortgage and protection advice we may collect: your name and contact details; date of birth; financial information (income, outgoings, debts, deposit, credit history); employment details; details about the property; and health or lifestyle information where relevant to protection advice.
How we use your information and our lawful basis
We use your information to assess your needs, research and recommend suitable products, submit applications to lenders and insurers, and meet our legal and regulatory obligations. Our lawful bases include performance of a contract, compliance with legal obligations, your consent (which you can withdraw at any time), and our legitimate interests in running our business. Where we process special category data such as health information, we do so with your explicit consent.
Who we share it with
We may share your information with lenders, insurers and other product providers; our principal, Sesame Ltd, and its compliance and support services; the FCA and other regulators where required; and trusted service providers who help us run our business. We do not sell your personal data.
How long we keep it
We keep your information for as long as necessary to provide our services and to meet regulatory record-keeping requirements, typically for a number of years after our relationship ends, in line with FCA rules.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict or object to processing, and to data portability, in certain circumstances. To exercise any of these rights, contact us using the details above. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Cookies
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Last updated: August 2026.